× Select Batch and Click Download button
Install this web app on your Iphone. Tap and then Add to home screen close

FAQ

  • How can I access alwataneya auctions website?

By visiting to the website link www.alwataneya.ae

 

  • How do you create a new account and activating it in detail?
    • Login on the home page through the https://alwataneya.ae/register.php
    • Fill in the data
    • Select a category value of the insurance
    • Click on the icon (Register Now!)
    • Confirm your registration through the your email
    • Pay the insurance value through the Visa card for immediate activation
    • اPayment through the cheque or cash by visiting any branch of Emirates Transport https://alwataneya.ae/contactus.php
    • Payment via a bank deposit for paid deposit amount

      Account type  Current Account  
      Account number 147-46-075
      IBAN AE18 0500 0000 0001 4746 075
      Bank Name Abu Dhabi Islamic Bank
      Branch name Sh Zayed Road Br
      Swift code ABDIAEAD
      Important Note: When you depositing the amount of insurance in our account, please note your full name on deposit receipt and send it via e-mail  [email protected]

    • Upon payment of the amount of insurance via cheque or cash or a bank deposit, we will print a receipt stating value the insurance that we've received, you must enter receipt number in the icon located on page (My data) in the name of (Receipt number) making sure of your choice to the same value as paid deposit amount and save the changes.
    • Enjoy participate in electronic auction

 

  • What are the payment of insurance on the website of ways?

Payment of the sum insured ways as follows:

    • Insurance reimbursement value through Visa card for immediate activation
    • Payment through the payment of a cheque or cash by visiting any branch of Emirates Transport https://alwataneya.ae/contactus.php
    • Payment via a bank deposit for paid deposit amount
    • Account type  Current Account
      Account number147-46-075
      IBAN AE18 0500 0000 0001 4746 075
      Bank Name Abu Dhabi Islamic Bank
      Branch name Sh Zayed Road Br
      Swift code ABDIAEAD
      Important Note: When you depositing the amount of insurance in our account, please note your full name on deposit receipt and send it via e-mail [email protected]
    • Upon payment of the amount of insurance via cheque or cash or a bank deposit, we will print a receipt stating value the insurance that we've received, you must enter receipt number in the icon located on page (My data) in the name of (Receipt number) making sure of your choice to the same value as paid deposit amount and save the changes.

 

  • In case you forget your password or user name, and what is the best way to recover it?

You can recover your password or user name by pressing the https://alwataneya.ae/forgotpasswd.php And a password and user name will be sent to your email address and your mobile phone

 

  • Is there a specific mechanism for the timing in the auction, and what is that mechanism?

The remaining time of the auction will be clear on the vehicle icon on the page the current auction, as well as the auction end date, you can see https://alwataneya.ae/current.php  

 

  • Does the customer can find out the details of the winning vehicles? and how's that?

When the auction ends the customer can have access to the vehicle, which is currently the highest bidding via access to the account and choose the icon (my purchases), and can see through a bidding vehicles (My Bids) before the end of the auction

 

  • How do I know the allowable period for payment after you won the vehicle and how much is this period?

The participant in auction who wins one of the vehicles or all vehicles offered for sale , to pay the amount of the vehicle or vehicles through Depositing the amount due to Emirates Public Transport and Services Corporation , to be informed that the payment process shall be completed within 48 hours from date of announcement of auction results , otherwise Dhs. 100 ( Derhams One Hundred ) penalty will be imposed for each day delayed after informing the buyer of the vehicle, which won by him .For details, please view the Terms & Conditions https://alwataneya.ae/terms.php

 

  • How the client can increase security deposit?
    • Transfer cash and inform the alwataneya auctions Center administration so by sending an email to the support department
    • Increase security deposit via Visa card
    • Visit any branch of alwataneya Auctions:
      Abu Dhabi branch:
      Press here to view place map
      Sharjah branch:
      Press here to view place map

 

  • How can I find out the technical condition of the vehicle?

to find out the technical situation by accessing the (current auction), then click on the vehicle that you want to know the details and then pressing the (view details) and you'll find the technical inspection report of the vehicle to the left of the vehicle name (download technical report) in pdf format

 

  • How can I preview the vehicle and their location?

By accessing the vehicle details, and see the location of the vehicle

 

  • How can increase insurance in the final hours of the auction?
    • Transfer cash and inform the alwataneya auctions Center administration so by sending an email to the support department
    • Increase security deposit via Visa card
    • Visit any branch of alwataneya Auctions:
      Abu Dhabi branch:
      Press here to view place map
      Sharjah branch:
      Press here to view place map

 

  • What is the way to send a deposit statements and photo ID to the auction management?

When choosing a depository to pay paid deposit amount, you should note your full name on deposit receipt and send it to the e-mail [email protected] or call 0097168006006